Assistant Lead Analyst - HRIS SuccessFactors (Human Capital Management)

Position Overview

This role manages and supports the HRIS system, ensuring its smooth operation, data accuracy, and security. It provides technical support, leads system improvements and projects, and collaborates with HR and IT teams. The position also delivers user training, develops documentation, and drives process enhancements to improve efficiency and compliance.

Role & Responsibilities

System Maintenance and Support:
•    Manage day-to-day operations of the HRIS, ensuring system performance and reliability.
•    Provide technical support and troubleshoot system issues for HR users.
•    Coordinate with IT for system updates, patches and integrations.

Data Management and Reporting:
•    Ensure data accuracy and integrity by performing regular audits and data validation.
•    Develop and generate standard and ad-hoc reports for HR and management.
•    Analyze HR data to identify trends and provide insights for decision-making.

System Enhancements and Implementations:
•    Identify opportunities for system improvements and enhancements.
•    Gather and translate HR business requirements into clear functional specifications. 
•    Lead or support HRIS related projects, including system enhancements, upgrades, integrations and new module implementations.
•    Collaborate with other HR and IT team to support change management activities related to system changes and new functionalities. 

User Training and Documentation:
•    Develop and deliver training programs and materials for HRIS users.
•    Create and maintain system documentation, user guides, and procedures.
•    Provide ongoing support and training to ensure effective system use.

Process Improvement:
•    Analyze current HR processes and workflows to identify opportunities for process simplification and automation.
•    Recommend and implement process improvements to enhance system functionality and user experience.
•    Stay current with HR technology trends and best practices to drive continuous improvement.

Compliance and Security:
•    Ensure HRIS compliance with legal, regulatory and organizational requirements.
•    Maintain data security and confidentiality within the HRIS.
•    Develop and enforce HRIS policies and procedures.

Requirements

•    Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
•    3 – 5 years related experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM) and HR processes.
•    Strong analytical and problem-solving skills.
•    Proficiency in Microsoft Office Suite, especially Excel and handling large amounts of data
•    Excellent communication and interpersonal skills.
•    Experience in data visualization software is a plus.
•    Project management experience is a plus.

Skills:
•    Attention to detail and high level of accuracy.
•    Ability to manage multiple tasks and projects simultaneously.
•    Strong organizational and time management skills.
•    Ability to work independently and as part of a team.
•    Familiarity with data analysis tools and techniques.

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