Assistant Manager - Business Analyst (NHIPS)

Position Overview

The Assistant Lead Analyst provide technical support for the National System's Deployment activity including Technical Dry Run (TDR)/ Cutover and supports the investigation involving key technologies and application domains. 

Role & Responsibilities

• Maintain TDR documentation and guides. Develop supporting documentation for all TDR activities
• Assist in implementation of TDR for institutions as part of deployment activities
• Assist in documentation of key application workflows
• Assist in training new members of the team for TDR activities
• Assist in investigation of complex user reported issues during TDR and provide support before and during go-live
• Develop mitigating and/or preventive solutions as part of TDR activities
• To lead and perform the activities in the various cutover planning/assessment for the deployment team

Requirements

• Bachelor’s degree in computer science 
• 5-8 years of Technical / Application Support experience on multi technology platforms
• Strong Knowledge and understanding of IT industry environment and business needs.
• Proven experience supporting Web / Client based applications
• Strong technical problem-solving skills and has the drive to understand and provide solutions to complex technical problems
• Able to work independently with minimum supervision
• Must be able to track the timeline closely for planned activities
• Must be able to work as a team and have good communication skills

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