Assistant Manager - PMO (Cluster CIO Office)

Position Overview

Role & Responsibilities

• Support the team in all CIO Office matters including project, change requests, user requests, approval meetings, ad hoc assignments, issue tracking and documentation
• Gather user requirement and conduct analysis to understand business, project, system or process needs / issues
• Evaluate potential solutions and make recommendations to resolve business problems
• Liaise closely with business users and build good rapport
• Support IT Business Continuity Management processes, documentation and activities
• Support the Financial budgeting and workplan gathering, analysis and tracking
• Support SHHQ Cybersecurity activities including tracking statuses, conducting remedial sessions for repeat offenders
• Manage EUP requests from users, including Zoom account management for new accounts, renewal, transfer or termination
• Submission of change request for quarter refresh of screensavers

Requirements

• Bachelor's Degree in Computer Science, Information Technology or related degree
• At least four years of experience in supporting large organizations in operational and administrative matters
• Self-motivated, driven, a good team player with strong ability to multitask
• Excellent verbal, written communication and interpersonal skills
• Strong in process and business workflow
• Good ability to canvass ideas and influence stakeholders
• Result and customer oriented
• Experience in healthcare industry is an added advantage

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