Assistant Manager - PMO (Cluster CIO Office)

Position Overview

Role & Responsibilities

• Support the team in all CIO Office matters including project, change requests, user requests, approval meetings, ad hoc assignments, issue tracking and documentation.
• Gather user requirement and conduct analysis to understand business, project, system or process needs / issues.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Liaise closely with business users and build good rapport.
• Support IT Business Continuity Management processes, documentation and activities.
• Support the Financial budgeting and workplan gathering, analysis and tracking.
• Support SHHQ Cybersecurity activities including tracking statuses, conducting remedial sessions for repeat offenders.
• Manage EUP requests from users, including Zoom account management for new accounts, renewal, transfer or termination.
• Submission of change request for quarter refresh of screensavers.

Requirements

• At least two years' experience in supporting large organizations in operational and administrative matters.
• Self-motivated, driven, a good team player with strong ability to multitask.
• Excellent verbal, written communication and interpersonal skills. 
• Strong in process and business workflow.
• Good ability to canvass ideas and influence stakeholders.
• Result and customer oriented.
• Experience in healthcare industry is an added advantage.

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