Assistant Manager - Performance Management Specialist (MSO Business Office)

Position Overview

Performance Management Unit is looking for a candidate that is able to support financial management and analysis of departments’ performance against MSO KPIs. This role is also expected to track execution of budgets, identify problem areas and provide recommendations to support MSO management in making rational decisions. The candidate is required to have strong collaboration skills, financial and analytical aptitude, attention to detail, good business intuition and the capability to work with multiple working levels. 

Role & Responsibilities

Performance Management

• Support management in analyzing the department’s performance against MSO KPIs
• Collation and correlation of data from different data sources for analysis purposes
• Identify trends and emerging issues that can impact MSO Performance, as well as continuous updates and refinement of various indicators as required
• Formulate plans, initiatives and programs to support the implementation of MSO Dashboard to provide summary view of MSO performance

Financial Management

• Consolidate and communicate division’s financial position providing financial data to support key decisions
• Supporting department members on financial matters while partnering with Corporate Finance
• Ensure cost recovery for resources and target savings from current tools and automation processes
• Review projected costs and revenue in conjunction with internal and external (e.g. finance) teams to ensure cost recovery and to review/develop cost recovery and pricing model where required
• Partnering with various stakeholders on the annual workplan and budgeting/forecast exercise, supporting various stakeholders with analysis and reviews of variances against budgets and actuals
• Enhance existing presentations to be concise and succinct by using less words and more graphical representations

Planning Support

• Establish and enhance the resource management process to increase the teams’ productivity by rightsizing the team and matching skillsets to projects/maintenance support activities
• Provide division wide central support helping with organization charts refresh, SharePoint design for data capture, groupwide Hygiene KPI tracking, employee dashboard and MSO Intranet enhancement, managing departments’ capex and opex requirements
• Enhancing MSO internal Digital platform by creating Employee Dashboard where all related activities/information will be summarized within his/her own portal

Requirements

• Bachelors Degree in Technology/Accounting/Finance with extensive working experience
• ACCA/CA/Masters Degree is a plus
• Financial Planning and Analysis (FP&A), Project Management and/or consultancy experience is highly valued
• Experience in Technology management support function is a plus
• Advanced proficiency in Excel (Pivot Tables, data correlation, parsing data, etc.), PowerPoint presentation
• Knowledge of Service Now, SAP, MS Projects, MS SharePoint, MS Teams, MS Edge, HTML, Power BI, Tableau, Business Objects, VBA/Macro, Python will be a plus
• Qualifications or experience in managing project performance/finance reporting matters is a plus
• Experience in Project Financial Management in a corporate environment
• Understanding Changes & Transformation (process re-engineering) in a corporate environment
• Data Set Structuring and Modelling Skill is a plus
• ITIL / ITSM knowledge is a good to have
• SLM (Service Level Management) knowledge & relevant Implementation experience is a strong advent

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