Assistant Manager - Vendor Engagement (NEHR)

Position Overview

This national healthcare programme consolidates and provides patient health data to serve national health needs and supports healthcare professionals to serve their patients better. The programme is part of a national healthcare ecosystem and supports the digitization and connection with other national healthcare programmes.

The Potential Candidate will ensure alignment of various IT performance metrics to have a coherent framework for planning management to support programme objectives, implement the tools, reports and dashboards including tracking of KPIs and preparation of reports.

Role & Responsibilities

• Collaborate and facilitate for MOH initiatives and plan on the strategic for vendor engagement
  Single Point of Contact for the vendors to raise issues and queries on NEHR onboarding
• Communicate effectively with vendors to identify, understand, and to meet their specific needs and pain points
• Conduct vendor survey, assessment, and profiling to understand the IT vendors landscape in the Healthcare market
• Conduct workshops and various engagement session with vendors for onboarding process, requirements, or policy changes 
• Developing, maintaining and extending the positive relationship with a network of key stakeholders to work closely for appropriate planning to achieve success towards end goal
• Identify process and workflow gaps and to establish SOP for improvement and alignment between the different domains
• Present reports and initiatives updates to stakeholders on a regular basis

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Informatics, Business or Healthcare Management related degree
• At least 5 to 8 years’ experience in Vendors/Accounts management and demonstrable strategic thinking abilities
• Self-motivated, driven, a good team player and strong ability to multi-task
• Excellent verbal, written communication and interpersonal skills
• Experience in managing heterogeneous computing environments or supporting complicated health IT solutions are preferred
• Relevant Project Management or ITIL Service Management certifications will be an advantage

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