Assoc Business Analyst - SAP (CHCS)

Position Overview

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

1. Implement National Level Policy changes.
2. Execute Change Requests from users
3. Provide maintenance support
4. Vendor Management

Role & Responsibilities

1.  Provide on-going application support and be involved in various stages of the SDLC.
2.  Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
3.  Evaluate potential solutions and make recommendations to resolve business problems.
4.  Involvement in the system integration testing phase prior to implementation.
5.  Plan and coordinate end-user training for any system implementations or enhancements.
6.  Liaise closely with business users and build good rapport.
7.  Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8.  Support the team in defining project requirements, tracking and documentation.
9.  Provide 24/7 primary application maintenance support.

Requirements

1.  Provide on-going application support and be involved in various stages of the SDLC.
2.  Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
3.  Evaluate potential solutions and make recommendations to resolve business problems.
4.  Involvement in the system integration testing phase prior to implementation.
5.  Plan and coordinate end-user training for any system implementations or enhancements.
6.  Liaise closely with business users and build good rapport.
7.  Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8.  Support the team in defining project requirements, tracking and documentation.
9.  Provide 24/7 primary application maintenance support.

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