Assoc Systems Engineer - Storage

Position Overview

The position is to administer and manage enterprise SAN storages, NAS storages and SAN switches to support day-to-day storage infrastructure operation, capacity planning, upgrade, technology refresh, EOSL replacement and new business project implementation.

Role & Responsibilities

Storage Management and Administration

• Perform Storage administration such as health-check, monitoring, configuration, storage provisioning in SAN and NAS storage. 
• Creation and update reports, configuration, and performance health check processes and procedures.
• Creation of run-books for work done by L1 & L2 operational teams periodically.
• Assessment of compliance with IT control policies, and creation and on-time execution of remediation plans for gaps identified.
• Regular reporting of storage capacity, performance and availability. 
• Supporting backup infrastructure using NetBackup (Optional).

Set storage administration processes

• Support day-to-day operation, 24/7 standby & duty-roaster
• Support storage maintenance, break-fixes, firmware upgrade, capacity upgrade, etc.
• Align storage administration with overall strategic IT service direction
• Comply policies, procedures, and controls to ensure storage security.

Requirements

• Holder of Degree / Diploma related to IT / Computer Engineering
• 2 years’ experience in Storage technologies like SAN Storage and virtualized environment management
• Knowledge in hardware, Storage technologies and NetBackup 
• Scripting and automation of tasks
• Experience of supporting 24x7 operations
• Ability to think out of the box and work independently
• Certifications in Storage management, NetBackup Administration will be an advantage
• Certification in ITIL

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