Associate Business Analyst - Integration (National Programme)

Position Overview

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Role & Responsibilities

• Assist the Integration Lead of the programme team to manage integration and testing tracks of workgroup activities and ensure detailed documentation.
• Assist in some project management activities such as booking of resources, taking minutes, recording of meetings etc.
• Work closely with project teams, champions, user workgroups and other stakeholders to define and document integration and testing within specified scope.
• Escalate potential conflicts, issues and changes to ensure stakeholders and project team remain in agreement on the solution and scope of work.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Liaise closely with upstream and downstream systems stakeholders and business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

Requirements

• Strong in process and business workflow.
• Strong organization skills and attention to detail
• Ability to work independently.
• Strong communication skills, both oral and written, with ability to canvass ideas and influence stakeholders.
• Result and customer oriented.
• Experience in MS Windows environment & application support is essential.
• Experience in healthcare industry and/or interface integration is an added advantage.

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