Business Analyst - BAU (Cluster Office)

Position Overview

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Role & Responsibilities

• Support Institution IT projects
• Support the MOH funding request and review forums, including the PPSC and CRA. 
• Support the internal funding requests and review forums, from budget submissions, requirements review, workplan prioritisation, procurement, and project approvals. 
• Support the technical forum presentations for your projects such as Solution Review Board. 
• Manage multiple stakeholders across projects and build good rapport. 
• Collaborate with Synapxe project delivery teams and infrastructure teams to manage project requirements, implementation timeline and budget.
• Responsible to monitor and ensure project implementation status, including regular project updates to various stakeholders and forums.
• Provide support for day-to-day operational issues as required. (24/7 standby if required)
• Support administrative tasks or other adhoc tasks assigned by your reporting manager as required. 

Requirements

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 7-10 years of relevant working experience
• Have some experience in SAP billing systems or familiar with tertiary care hospital billing system.
• Experience with managing Finance/ Billing Systems before
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

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