Business Analyst - Redevelopment (Cluster CIO)

Position Overview

The Business Analyst develops and designs system/data product  solutions with the purpose of improving business efficiency and productivity. He/She initiates the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He/She analyses the feasibility of new systems and/or enhancements to existing systems.

He/She possesses an analytical mind, and is able to see interconnections with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his/her perspectives to arrive at effective solutions.

Role & Responsibilities

• Plan business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Work with the PM and BA Lead to define goals, work timeline and expected deliverables for business analysis
• Support the set up of governance to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Support the planning of stakeholder engagement including defining roles, decision making authority and level of influence
• Define stakeholder communication plan
• Define requirements & design acceptance and evaluation criteria
• Formulate system scope and objective
• Liaise with senior stakeholders to understand business objectives and needs
• Lead the collection of information about new or existing systems/data products for analysis 
• Analyse current state and perform gap analysis to identify opportunities for improvement
• Examine interactions between system elements, system performance and issues
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks 
• Support the defintion of opportunities and constraints of processes and systems/data products
• Establish requirements for the implementation of changes in the business processes 
• Analyse systems/data products and processes to identify enhancement opportunities
• Support the preparation of solution proposals 
• Document business requirements and solution design specifications
• Translate business requirements documentation into system requirement specifications

Requirements

• Minimum 7 years of experience in developing, implementing and maintaining IT systems
• Successful track record in handling multiple projects with good knowledge of requirements gathering and documentation techniques
• Experience in MS Windows environment & application support
• Strong analytical skills and ability to work independently
• Excellent written and verbal communication skills
• Stakeholder management and facilitation experience
• Process mapping and improvement expertise
• Risk assessment and mitigation skills is an added advantage 
• Experience in healthcare industry is an added advantage
• Degree in Computer Science, Computer Engineering or equivalent
• Agile or Scrum certifications

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