Business Change Manager (Business Change & Adoption)

Position Overview

The Business Change Manager will lead the planning, setting up and management of the Epic Centre of Excellence (ECoE). The ECoE Lead would need to maintain and execute training strategy and learning roadmap, aggregate and manage training demands across clusters & agencies, and manage ECoE operations and resources centrally. 

Role & Responsibilities

1) Define Solution & Governance

• Provide update to governance forum(s) on Epic curriculum design, training strategies and priorities
• Maintain learning roadmaps for developing Epic competencies
• Provide advice on use and allocation of NGEMR Learning Fund

2) Manage planning and administration of Epic Centre of Excellence (ECoE) centrally

• Aggregate training demands across clusters and agencies to facilitate sharing of training resources
• Manage updates of training curriculum, materials and environments
• Operate and manage ECoE operations and resources, e.g. centralised training facilities

3) Manage Competency Development

• Maintain network of local Epic Trainers, Epic Analysts and Principal Trainers
• Ensure sustainable pool of Epic Fluent users and Epic Coaches

Requirements

• Strong leadership and interpersonal skills
• Strong written and verbal communication skills with active listening
• Experience with project management approaches and tools
• Customer focus and adaptability to different working styles and personality types
• Ability to multi-task, set priorities and manage time effectively
• Experience in training and healthcare industry would be an added advantage

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