Deputy Director - Agencies (Entities CIO Offices)
Date: 30 Apr 2024
Location: SG
Company: Synapxe
Position Overview
As an Institution Director, you are part of the Agency's Strategic Leadership Team to define and review the Agency's strategic goals. He/She will lead and guide the team to understand and align business needs to these strategic goals and eventually translating these needs into feasible projects. He/She will be responsible to ensure proper governance on the management of IT landscape to ensure security compliance and resiliency.
Role & Responsibilities
Strategic Direction:
- Provide leadership on IT strategy, landscape and roadmap to achieve business needs of the agency so as to achieve the agency’s mission and vision
- Ensure alignment between the IT strategy with Public Healthcare plans and strategy
- Ensure IT architecture & design alignment to Public Healthcare Architecture governance and framework
Work-plan Budgeting:
- Collaborate functional stakeholders to identify IT strategic needs and projects and consolidate into the work plan
- Provide input to high level pre-project assessment and feasibility studies
- Evaluate and prioritise projects for implementation to finalise projects for the work plan
- Lead IT funding paper and approval from Management to support new initiatives
Project Approval and Delivery:
- Manage stakeholders to obtain approval for projects
- Collaborate with delivery group or vendors to determine project requirements and implementation approach, including technical knowledge, project staffing requirements, resource allocation matters and project costs for work plan
- Responsible for and ensures that portfolio of IT projects are delivered according to plan (time, quality, cost)
Service Delivery and Assurance:
- Overall accountable on service delivery and to ensure that SLAs are met
- Manage vendors contracted for project delivery or KTLO operations
- Ensure prompt, timely communication and escalation of IT incidences between supporting program teams and relevant key users and stakeholder groups.
- Participate in Business Continuity Management and other periodic IT audits.
People Management:
- Develop, mentor and guide team members to enable leadership development and succession planning
- Build a competent team by creating and supporting a sustained learning culture with ample opportunities for growth and development
- Collaborate with HR to identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
- Provide supervision to delivery resources working on IT portfolio
- Collaborate with HR to manage people development and retention
Requirements
- Degree in IT or healthcare professionals with degree and equivalent experience
- At least 15 years of experience in managing IT operations and support, preferably in a large organization
- Excellent leadership, negotiation, interpersonal and communication skills
- Team player and good people management skills to lead a team
- Adept at managing resources
- Possesses good business acumen and analytical abilities
- A strategic, creative thinker who is results-oriented
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M-2024-0038 #LI-SYNX07