ITE Internship Sep 2025 to Oct 2026 - Point of Care Testing Project

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 

Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.

 
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

The project involves the consolidation of middleware systems to enhance integration and operational efficiency across various platforms. 

The intern will play a crucial role in overseeing project progress by:

Work Scope 1

• Collaborating with project stakeholders to ensure that the proposed solutions align with business objectives and meet functional requirements.
• Conducting thorough reviews of integration points to identify potential cyber risk gaps and areas for improvement, providing constructive feedback to the development team.
• Ensuring that all solutions adhere to established security standards and compliance regulations throughout the project lifecycle.
• Actively participating in go-live planning, which includes coordinating with various teams to ensure a smooth transition to the new system.
• Monitoring post-go-live activities to address any issues that may arise, ensuring that the system operates as intended and meets user expectations.
• Documenting lessons learned and best practices to inform future projects and improve overall project management processes.

Work Scope 2

• Assist end users with IT-related issues by providing troubleshooting support for network or system-related errors. This includes identifying the root cause of issues and implementing effective solutions in a timely manner.
• Support routine maintenance scheduling by planning and overseeing maintenance activities, ensuring minimal disruption to users, and addressing any issues that may arise during these processes.
• Respond promptly to helpdesk tickets, prioritizing issues based on urgency and impact. Escalate complex issues to senior team members when necessary and document all issues and solutions for future reference.
• Assist in tracking and maintaining relevant system documentation, ensuring that all records are up-to-date and accessible. This includes managing inventory of IT assets and ensuring compliance with organizational policies.

About you:

• Be pursuing Higher Nitec in IT Systems and Networks, Cyber & Network Security or related discipline

• Proactive, forms relationship and communicate with other effectively

• Experience in networking is a plus

• Eagerness to learn and develop skill

• Positive attitude with an inquisitive mind

• Passionate and keen to make a difference to reimagine the future of HealthTech

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