Lead Analyst - IT Business Analyst (Digital Platform)

Position Overview

The digital platform team is hiring a Lead Business Analyst to manage the consumer common digital platform.

This position expects the potential candidate to

• to develops project plans, identifies and coordinates resources, involving those outside the unit
• handle situations which may require extensive research of the organization’s business processes and requirements, information technology requirements, procedures or problems according to business needs
• addresses complex questions and/or issues
• thrives and easily draws trends from ambiguous circumstances, and addresses complex issues with sound judgement and decisions

Role & Responsibilities

Implement system analysis strategy

• Contribute to the development of functional strategy 
• Oversee the day-to-day management of all functional areas of system/data product analysis
• Establish a technical roadmap for systems analysis
• Set guidelines for system analysis and improvements

Identify business needs

• Liaise with stakeholders to understand needs and gather requirements
• Make presentations to stakeholders on opportunities and constraints of processes and systems/data products
• Prioritise user request in line with software system strategy

Analyse systems

• Formulate system scope and objectives
• Examine interactions between system elements, system performance and issues
• Drive efforts to increase viability and efficiency of operations 
• Guide the collection of information about new or existing systems/data products for analysis

Develop solutions

• Oversee the translation of requirements documentation into system requirement specifications
• Recommend appropriate systems alternatives and/or enhancements to current systems
• Oversee the evaluation of new systems/data products to determine the feasibility of installation
• Devise procedures to solve complex operational problems 
• Evaluate implications of new systems to the current and future business environment

Manage project implementation

• Plan project timelines and resources needed
• Apply project management tools
• Communicate project objectives junctures to obtain buy in from all stakeholders
• Enforce use of best practices and frameworks for project implementation
• Identify project risks and mitigating actions
• Deliver projects in line with agreed standards, providing fit for purpose solutions within constraints

Requirements

• 10-15 years’ experience in implementing and maintaining IT systems 
• Self-motivated and fast learner. 
• Able to multi task and work with a team.
• Strong in troubleshooting skills, vendor and stakeholder management.
• Knowledge and experience in Agile/Scrum development would be an added advantage.
• Knowledge and experience in API Gateway & Container Platform Development would be an added advantage.
• Knowledge and experience in AWS would be an added advantage.
• Healthcare IT experience background is preferred.

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