Lead Engineer - Systems (Central)

Position Overview

The Lead Engineer manages the systems administration function and leads the organisation's system projects and environments. He/She focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership. He plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation. He directs the development and maintenance of technical documentation.

He possesses strong leadership and communication abilities, and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He is able to address multi-faceted issues effectively and in a collaborative manner including across departments.
 

Role & Responsibilities

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
• Align system administration with overall strategic IT service direction and business needs
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives
• Anticipate internal and/or external business challenges and/or regulatory issues
• Develop policies, procedures, and controls to ensure system security

Develop New Systems

• Partner with stakeholders to recommend innovative and automated approaches for system administration
• Define systems requirements for new technology implementations
• Prepare for system expansion by studying plans and requirements
• Oversee the design, maintenance and implementation of the systems
• Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance

• Recommend process, product or service improvements, resource optimisation and cost savings
• Oversee hardware and software upgrades
• Recommend new technologies, methodologies,  systems or opportunities for cost savings, security and service quality improvement

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with company policies and procedures

Requirements

• Qualifications and experience: Senior System Engineer
• At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems
• Systematic in approach and familiar with enterprise level trouble shooting. 
• Strong communications skills with stakeholders and ROs.
• Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.
• Degree/Diploma in Computer Science, Engineering or equivalent

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