Manager - Data Centre Facilities Management (CES)

Position Overview

As Data Centre Engineer, you will oversee and set up the Data Centre according to the business unit needs. The datacentre lead should be able to provide technical advice in facility management, manage DC service provider and work with project managers for UAT and build the data center.

Role & Responsibilities

• DC Facilities / Preventive Maintenance
• DC Rack, Network Cabling, and DCFM Operation Management
• Liaise and work directly with stakeholders, DC Op Managers and/or DC Service Facilities providers for purpose of project delivery and maintenance support.
• Liaison with DC Provider/ vendor with regards to utilities, building services / facilities and systems issues, which include Data Center Infrastructure Management DCIM support, Key management system and maintenance.
• Administrator for preventative maintenance programs to ensure that DC provider carry out the facilities maintenance. 
• Proactive monitoring of the Environmental System Alerts in the Data Centres to ensure they are operating within acceptable level and to escalate promptly to the relevant authority or third-party vendors to rectify any defects alerted. 
• Monitor and optimise Power Usage Effectiveness (PUE) and overall power consumption within the data centre, ensuring the efficiency of servers and racks meets target power consumption levels.
• Ensure DCIM systems are operating as designed to protect the data center, capture power usage, calculate available capacity, and provide meaningful, timely alarms, notifications, and reports.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Support design planning and space allocation for prospective Colo and Private cloud service hosting. Recommend acquisition of new technology to enhance DC operational efficiency.
• Support DCFM on matters pertaining to all Data Center (DC) projects; this include making arrangement and attend site surveys with vendors, supplier and business Product and suggest feasible solutions to ensure DC’s requirement are addressed or met.
• Support the management of works conducted within the Data Centres such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, on-site/off-site standby activities etc
• Establish work schedule, monitor work progress on site, examine and certify works done, and to attend Factory Acceptance test, Site Acceptance test and Integrated System Test, if any.
• Support and oversee new data center project fit-out, additions & alterations works, including SIT/ UAT testing.
• Ensure project closure and hand over with as-built drawings, schematics and reports, including commissioning of assets. This includes witness key commissioning tests on site
• Enforce adherence to established procedures (SOPs, MOPs, EOPs, PTWs, RAs) and change control processes for all data center maintenance activities.

Reporting and Analysis:

• Establish operational and performance benchmarks, analyze data, and prepare reports on all aspects of facility operations and maintenance.
• Generate monthly progress reports and track deliverables.

Requirements

• Bachelor of Computer Science or equivalent 
• Have at least six (6) years of working experience in Data Centre Facility Management/Environment, 
• Have at least three (3) years of experience in leading a team in a similar capacity.
• Excellent vendor management skills and comfortable to travel around different data centers
• Possess broad-based knowledge and skills in the areas of building technology, mechanical and electrical services and facilities management.
• Good knowledge and understanding of Data Centre infrastructure systems with experiences working on mission critical systems such as UPS, Chiller, CRAC, Thermal /Fan Wall Cooling , Electrical HT/LT, Fire Protection, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Have good working knowledge for best practices in fire/workspace safety, management, control, and operating a Data Centre hosting services
• Proficient in Rack and Stack Tasks/ Planning, analysis and forecasting under Data Centre Infrastructure Management (Able to allocate racks efficiently – plan and relocation experience – power usage optimisation)
• Must possess relevant experience in DC facility management and vendor management.
• ITIL Foundation V4 certified, and Possess Data Centre Certifications such as CDCP and CDCS
• Working experience in managing & supporting DCIM system; Struxureware Data Center Expert (DCE) Struxureware Data Center Operations (DCO) and IT Advisor (ITA) in support of new data center deployment, and retrofits. 
• Inclination & passionate to automate routine tasks to drive operational efficiency.
• Familiar with ISO 9001, and ISO 27001, ANSI/TIA-942 Standard will be advantage
• 2 years direct contract

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