Manager - IT PMO (Programme.Operations.Digital)
Date: 9 May 2025
Location: SG
Company: Synapxe
Position Overview
Our Programme.Operations.Digital (P.O.D) department is hiring a PMO Manager to
- support the project delivery teams in the area of tracking of project performance and risk management
- strengthen governance and compliance by enforcing governance framework
- adherence to project standards and compliance standards.
- ensure that the project is aligned with department goal and managing resource allocation effectively
Role & Responsibilities
IT Workplan Demand Management
- Champion annual work planning reviews with stakeholders, from IT investments budget to resource demand agreement with users
- Manage and operationalize demand management process with rigor in governance & compliance
Projects Performance Management
- Support Balance Scorecard Goals via portfolio and project performance measurement & report and analysis
- Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
- Manage regular reporting and monitoring activities in the Program Management Office
Standards, Methodologies & Processes
- Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
- Coach junior team members to improve team productivity and operational excellence
- Provide training and guidance related to project reporting and monitoring to Project Managers
- Establish and implement standards and guidelines on project management practices, costing etc.
- Support PMO initiatives like internal process audits, roadshow, steering committee etc.
Project Delivery
- Oversee the successful delivery of various programme tracks that are under programme purview.
- Work with respective teams for project resource requirement planning and project resource performance improvement for major project implementation.
- Identify and coordinate actions to improve the quality of project delivery based on monitoring and reporting activities and management information.
- Manage overall project register and report portfolio key performance metrics.
- Track major project timeline, deliverables, dependencies, assumptions, issues and risks.
- Track major projects review activities against expected milestone deliverables, sign-off, change request and closure.
- Assist in project-related issue resolution and risk mitigation.
- Collaborate with business stakeholders and IT peers to assess and identify solution and implementation risks.
- Work with project managers from different departments/teams to ensure timely delivery, alignment with Project Management Methodology (PMM) processes, deliverables and reporting.
- Drives alignment & bridge gaps across the key business needs, processes & technology.
- Coordinates and drives implementations across the core systems/applications.
Requirements
- Programme management experience, preferably in managing programmes in a large sized organization operating in a highly complex environment
- Proficient in Microsoft Office Excel, MS SharePoint Workflow Automation, familiar with methods and tools for annual work planning and budgeting
- Knowledge of Tableau, JavaScript, SAP will be advantageous
- Good analytical and creative problem solving skills with a go-getter attitude
- Well-developed written and verbal communication skills with a proven ability to cultivate relationships with a variety of stakeholders.
- Project Management Professional (PMP) certification (or ability to obtain in 6 months)
- Effective information collation, meeting facilitation, one-on-one interactions/ observations and good documentations
- Minimum 12 Years of Experience Required with bachelor`s degree
Apply Now
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