PMO Manager - Information Technology (Cluster Office)

Date: 13 Jun 2025

Location: SG

Company: Synapxe

Position Overview

We are dedicated to optimizing our operations and are seeking a dynamic individual with proven experience and the essential skill sets to lead initiatives that align with and advance our strategic goals. The ideal candidate will be instrumental in driving impactful projects and fostering a culture of continuous improvement within the organization.

Role & Responsibilities

  • Facilitates IT strategy planning and IT masterplanning.
  • Orchestrates IT annual and quarterly business planning.
  • Tracks projects from budget submission to approvals, implementation and post-implementation reviews.
  • Presents summary reports and facilitates prioritisation and approval conversations at senior IT leadership committees.
  • Assess current PMO operations, processes, identify gaps, and propose enhancements to drive process improvements, efficiency, and scalability
  • Define and implement governance structures, ensuring consistent project oversight, reporting, including metrics, templates, processes, and best practises
  • Lead change management initiatives to ensure smooth transitions during PMO transformation; including evaluation and adoption of new processes, tools, technologies and practices to enhance PMO operations
  • Structures and manages the PMO support for NUHS Cluster, Institutions and IT Portfolios, working in close partnership with Group Chief Information Officer
  • Leads and mentors team of PMO staff in solid line and dotted line relationships to achieve above outcomes
  • Reports to Head of PMO, Group IT Office

Requirements

  • Degree in Computer Science, Computer Engineering or equivalent
  • At least 10 years of relevant hands-on experience in project management
  • Significant experience with project governance, project or IT portfolio management, and program management
  • Possess good verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels 
  • Versatile in working independently as well as an effective team player

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