PMO Manager - Operations (National Programme)

Position Overview

This resource will be part of the PMO (Programme Management Office) team for National Programme, which supports the project delivery teams in the area of tracking of project performance and risk management, governance and resource planning. The team also oversees and manages selected programme tracks and project delivery.

Role & Responsibilities

• Manage day-to-day activities in the Program Management Office, PMO
• Champion annual work planning reviews with stakeholders, from budget to
• agreement with users
• Manage and operationalize demand management process with rigor in
• governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from
• demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget
• utilization and highlight any areas of concerns and work with stakeholders
• for resolutions
• Establish and implement standards and guidelines on project management
• practices, costing etc; couple with on-going operational efficiency
• improvement within PMO functions
• Provide training and guidance related to project management standards and
• project monitoring
• Initiate & implement process improvements to aid demand and delivery
• fulfillment, marksmanship & performance dashboard
• Support program/project audits
• Act as secretariat for meeting with clusters and management
• Prepare status report for clusters and management
   

Requirements

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Words, Powerpoint, Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)

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