PMO Manager - Solution Adopter (Cluster Office)

Position Overview

This resource will be part of the Program Management Office (PMO) responsible for initiating, managing, and reporting on Cluster Office related projects and programs.

Ensures the timely execution of key deliverables, such as project approvals, costings, and resource planning. Additionally, there is the need to monitor and report on delivery balance scorecard KPIs, including budget utilization, and address any areas of concern in collaboration with stakeholders.

The candidate has to be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.

Role & Responsibilities

• Manage day-to-day activities in the Program Management Office for related Logistics projects.
• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.
• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.
• Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.
• Organize, and support key users’ trainings, workshops,  roadshows and events for materials/documentations. 
• Support program/project IT audits with stakeholders and related secretariat duties. 

Requirements

Qualifications/ Proficiencies: 
 
• Degree holder with 7-10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience in Logistics/Supply Chain. Other disciplines with experiences in logistics operations management preferable in 3rd party logistics, distribution or manufacturing environment will be advantageous.

• Possess knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

• Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.

• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

• Proficiency in Microsoft Office Excel, Word and PowerPoint.

Competencies:

• Ability to manage multiple project activities at the one time and excellent prioritization skills.

• Excellent professional written and verbal communication skills, plus effective interpersonal skills.

• Analytical and strong in mathematics.

• Driven, result-oriented and independent.

• Good communication skills, both written and spoken.

• Self-motivated individual.

• Good attention to detail.

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