Poly Year Long Internship Mar'26 to Feb'27 - Woodlands Health IT Operations Support

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 
Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.
 
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

We are seeking motivated interns to support our team in Woodlands Health ongoing operations and initiatives. This internship offers a valuable opportunity to gain practical experience in a live hospital environment, where you’ll get a comprehensive overview of the IT systems that keep healthcare running smoothly.

The selected intern will participate but not limited to the following:

• Assist with some key project rollouts, documentation, facilitating meetings, testing support eg eMOS harmonisation, PIB rollout etc
• Create documents such as easy-to-read guides, SOP, FAQs, policies for WH users to refer to for self-service. Eg raising software requests, raising adhoc new IT demands, how to fill in ITMC slides/downloading templates, how to submit whitelisting requests, innovation requests
• Create an IT SharePoint online page to serve as an IT one-stop guide, and neatly organise all files and folders for easy reference for WH users. This can include ITMC schedule, IT org chart, budget cycle, new demand, innovation/poc/pov clearance steps/guidelines, etc
• Consolidate IT best practices, policies, learnings from infra, security, governance, procurement to build internal FAQ/knowledge base
• Automate tasks to improve productivity and follow ups with ServiceOps (IT support team) eg consolidate weekly incident reports or dashboard updates for project/BAU status tracking, and automated email to ServiceOps keeping ITMO in the loop for necessary follow ups
• Align between WH and KTPH process and procedures and share action plans for WH Eg Enterprise tower engagements

About you:

• Be pursuing a Diploma in Applied AI and Analytics, Business Information Systems, Information Technology or related discipline
• Graduating in May 2027
• Knowledge of AI and automation tools like Powerautomate
• Knowledge of Sharepoint site, excel etc
• Possess strong analytical and communication skills
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech

Interns will be based at a Public Healthcare Instutitions (PHIs) and expected to travel to other PHIs.

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