Poly Year Long Internship Mar'26 to Feb'27 - NUHS Infra Internship

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 
Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.
 
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

This internship will provide the selected intern with practical experience across a wide range of IT infrastructure tasks. He/she will gain valueble skills in asset management, system support, troubleshooting, and direct user interaction, all while contributing to the smooth operation supporting healthcare of our technology environment.

The selected intern will participate but not limited to the following:

• Inventory Management
  • Maintain inventory management of IT hardware assets (PC, Network/Security Devices, Servers, and appliances), reconciling physical count against inventory records. This involves verifying approximately 27k pieces of equipment
  • Assist with network and systems asset cataloguing and inventory reconciliation processes to maintain accurate records
  • Validating asset tracking, and coordinate with vendors for specialized mobile equipment such as Computer on Wheels (COWs), MedCarts and mobile devices
• System Support & Maintenance
  • Support the patching and testing cycles (e.g. Co-existence test for cluster manage systems)
  • Provide first-level support for cluster management systems, assisting with monitoring and initial troubleshooting
  • Assist with administrative tasks related to the deployment and management of Windows/iOS/Android-based endpoints
  • Support the testing, setup, and ongoing user assistance for various specialized clinical systems (e.g., Sleep Lab, Diagnostics Imaging, Neurodiagnostic)
• User & Project Support
  • Provide support for Next Generation Electronic Medical Record (NGEMR) mobile devices, including user assistance and troubleshooting (e.g. network connectivity and functional support)
  • Assist with the upgrade firmware for IT equipment (PC, Network/Security Devices, Servers, and appliances) for compliance
  • Assist in projects management using known framework and methodology including User Acceptance Testing (UAT) and production testing for facilities and systems
  • Assist in managing and processing incoming IT requests and incident handling
  • Provide technical support for key meetings, such as Board meetings, which includes setting up MiFi routers and guiding users on network connectivity
• Participate and support new facility setup and planning
• Participate and support new and existing innovation and transformation project

About you:

• Be pursuing a diploma in Information Technology, Business Information Systems, Infocomm & Security or related discipline
• Graduating in May 2027
• Basic computer hardware/software knowledge
• Basic Operating System knowedge
• Understand of basic Networking concepts
• Familiarity with Microsoft Office Suite/M365
• Problem-solving aptitude
• Possess strong analytical skill and able to work under tight timelines
• Innovative, proactive and a multi-tasker with an inquisitive mind
• Good team player with strong communication skills with project teams, stakeholders and contractors including both technical and non-technical personnel
• Passionate and keen to make a difference to re-imagine the future of HealthTech
• Strong adaptibility and agility to unforeseen changes or challenges
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech

Interns will be based at a Public Healthcare Instutitions (PHIs) and expected to travel to other PHIs.

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