Poly Year-long Internship March 2025 to Feb 2026 - Data Analytics (Ops Level 1 and 2 Support)

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 

Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.

Successful candidates will be part of the Data Analytics Operations Level 1 and 2 Support that primarily involves service desk support, technical support specialist and/or subject matter experts. This internship project is suitable for those aspiring to have a career as a Service Desk Analyst or IT Support Specialist, as it will provide hands-on experience on end-users support, troubleshooting, documenting, monitoring, and responding to inquiries/requests in ticketing system.

Some of the responsibilities include but not limited to:

• Work in Level 1 Service Desk support, performing triage and routing of tickets.
• Perform User Access Matrix (UAM) activities.
• Will be rotated to Level 2 support to allow for expansion of technical skills and knowledge.

About you:

• Be pursuing a Diploma in Applied AI and Analytics, Big Data & Analytics, Information Technology or related discipline
• Graduating in May 2026
• Preferably proficient in Python programming
• Adaptable, proactive and a strong team player
• Possess strong leadership qualities with good verbal and written communications skills
• Passionate and keen to make a difference to re-imagine the future of HealthTech

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