Project Manager - Diagnostic (Cluster Offices)
Date: 2 Dec 2024
Location: SG
Company: Synapxe
Position Overview
The programme manager leads / co-leads the execution of cross-functional projects from initiation to completion and optimise the collective impact of multiple projects. The Potential Candidate will:
- Set up programme governance to provide oversight, decision making and accountability for the programme
- Partner with business leaders to determine programme goals that support business objectives and strategies
- Operate as the key IT contact for business ensuring IT services and capabilities are delivered in the desired manner
- Manage interdependencies between projects within the programme to ensure they work cohesively towards common objectives
- Manage a team of professionals and service providers to ensure the intended programme goals are achieved
- Manage risks and issues impacting the delivery of outcomes
- Design, develop and implement operating procedures
Role & Responsibilities
Programme Management Framework
- Contribute to enhance programme/project framework capability within the organisation
- Adhere to programme/project framework, templates, tools and systems to deliver on cost, time, quality metrics
- Able to measure conformance of programme management framework and take corrective actions, as necessary
Stakeholder Engagement
- Identify and engage stakeholders, including sponsors, executives, project teams, and end-users
- Develop credibility with stakeholders through effective communication and keep stakeholders informed of the programme progress and key decisions
Develop Programme Plan
- Define programme scope, objectives, and expected outcomes
- Develop a program plan that outlines the approach, timeline, resource requirements, and key deliverables
- Set expectations for periodic and milestones reviews including status report, project risk identification and other dashboards
Monitor and Track Programme Execution
- Manage multiple projects within the programme
- Drive project to meet cost, timeline, manpower and quality targets
- Work with division and cross divisional management and project sponsors to gain agreement and manage expectations
- Work with subject matter experts to detail out the requirements and tasks to achieve an optimal outcome for the project
- Perform risk management, including assessment of risk treatment associates with deliverables and/or related systems/services in accordance with organisation risk management framework
- Guide and support team in resolving business escalations and reconcile deliverables with business objectives
- Drive programme discipline to document changes, issues and risks that affect implementation
- Implement process improvements to reduce development time and assist in the integration of complex business factors
- Report timely on programme/project’s achievements, issues and progress
Workplan and Budgeting
- Manage the budgeting of key strategic projects e.g. liaising with business owner during workplan cycle to identify key projects alignment to strategic roadmap
- To have visibility on approved IT workplans and ensure workplan is carry out
- Work with PMO Team to track, measure and report to ensure accountability
Cluster and Institution Operations
- Administer, review and improve existing IT governance processes e.g. IT Crisis management plan
- Coordinate and perform timely review of department Standard Operating Procedures (SOPs), policies and IT Risks, and initiate updates / streamlining / improvements where necessary
- Act as key IT contact for business ensuring IT services and supports are delivered in the desired manner
Requirements
- Bachelor’s Degree in Computer Science, Information Technology or equivalent
- At least 8-10 years of relevant IT experience
- Strong programme and project management skills in medium to large-scale projects, with experience and a broad understanding of healthcare business processes
- Excellent skills to manage multiple stakeholders including users, senior management including the C-levels, IT teams, project teams, and vendors
- Strives to understand challenge, be proactive and anticipatory in thinking process
- Be driven and provide significant value to business unit
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