Senior Executive - Resource Management (Resource Management)

Position Overview

Resource Management department is looking to hire a Senior Executive - Resource Management. You will assist to guide and advise Project Directors and Project Managers on resource management (planning, allocation) within Programme teams and business needs.

Role & Responsibilities

• Advise Project Directors / Project Managers on resource management for resource planning and allocation to facilitate resource sharing within Programme teams
• Guide Project Directors / Project Managers towards better resource planning, project utilization and optimizing of staffing requirements against business needs
• Facilitate deployment/profiling of right resources accordance to business current and future needs.
• Manage, track and liaise with external staff augmentation vendors.
• Liaise with hiring managers to understand business needs and support their headcount requests by validating demand, funding availability, team profile and assignment period.
• Consolidate and provide input to business leaders for headcount approval consideration, determine the channels of fulfillment and communicate their decision to requestor.
• Point of contact for business users requiring system support.
• Troubleshoot and resolve issues related to Resource management system
• Provide training and guidance to business users on systems functionalities and best practices
• Collaborate with IT teams to resolve technical issues
• Document system processes, troubleshooting procedures and user guides
• Develop and maintain regular and ad-hoc reports to support business operations and strategic decisions
• Gather and analyze data from multiple sources to create reports and dashboard by utilizing reporting and visualization tools

Requirements

• Strong analytical and logical thinking skills with attention to details and ability to work independently
• Ability to work with cross-functional teams, excellent conflict-resolution and problem solving skills, good written/ communication and interpersonal skills, strong organizational and customer service skills
• A passion to learn new skills, a willingness to share knowledge with others
• Degree in IT or any other relevant discipline
• Minimum 3 years of relevant experience in IT Project Management/Delivery/Resource management.
• Poised and professional with excellent verbal and written communication skills
• Proficient in data visualization tools e.g. Excel, Tableau, etc.

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