Assistant Director - Programme Management (DNA)

Position Overview

'The Program Manager  is responsible to drive and manage exciting program for whole of healthcare or across Public Healthcare Clusters to deliver the anticipated benefits and inspire tomorrow's health. He/She takes a broad, collective view of all the program's components(systems/products/services),  and manages the roadmap of the inter-related projects in a co-ordinated and complementary manner to attain the benefits holistically. He/She collaborates with the governance bodies and sponsors to ensure continued alignment with the Ministry, Synapxe or Healthcare Insituition's strategic goals & objectives, and adjust strategy and plans whenever it will improve and optimise the delivery of the desired benefits.  

He/She possess strategic thinking, has strong program planning and delivery experience, and a strong project management foundation. He/She is confident to lead and drives cross functional teams in a structured and methodological manner to deliver the program benefits with quality. He/she likes to pursue excellence, has good communication skills, is a competent negotiator, demonstrates resiliency, demonstrates strong ability to manage uncertainty, manage change  and manage complexity at all levels. He/She is able to engage & influence effectively both the internal and external stakeholders to garner strong support for the program and realisation of the intended benefits. He/She has excellent people management skills in mentoring, coaching, guiding and developing teams to meet the program and corporate objectives and to ensure compliance to established process and procedure such as the Quality Management System and HealthTech Instruction Manual. 

Role & Responsibilities

Critical Work Functions and Key Tasks 

Program Formulation & Planning

• Lead the development of strategy, the business case, funding approach and implementation plan with the key sponsors and and stakeholders 
• Align the program purpose and objectives with the boarder strategic objectives or policy of the Ministry, Synapxe or Healthcare Insituition
• Define the program's expected benefits with the stakeholders and key decision-makers
• Lead the collaboration with project managers to define programme scope, goals, and success criteria for each project 
• Oversee the identification of the required capability and collaborate with project managers  to develop the program roadmap that outlines the sequencing and dependencies of various projects, ensuring a cohesive and efficient delivery plan
• Oversee and co-ordinates with project manages to develop the project cost estimates to deliver the benefits
• Oversee the development of the stakeholer engagement plan, identify and analyse the stakeholder's needs & manage the expectation and communication to garner their support 
• Set up the program governance & structure to drive effective delivery to achieve the intended benefits in a coordinated manner
• Develop the risk management strategy which includes conduct an environmental assessments to determine internal and external  factors that will potentially impact the program and manage the associated risks proactively 
• Adopt program management best practices and develop the program management plan to manage the life cycle, from  formulation, delivery to closure  
• Lead programme-level planning, including resource allocation, budget management, and timeline tracking.
• Determine the expected quality standard and develop a program quality management plan for  compliance by all project teams

Requirements

Delivery & Closure

• Oversee and support the project teams to ensure smooth execution, integration and timely completion to deliver the intended benefits
• Implement the program management process and structure to manage the projects in a consistent and co-ordinated manner 
• Drive harmonisation of requirements across all project teams to align to the overall scope, goals and intended benefits 
• Drive and monitor interdependencies and integration among projects 
• Re-plan the program with respective project teams to align to any change to the program's direction
• Manage priorities and changes arises that may impact the program delivery progress and its intended benefits
• Review the performance, progress, schedule and benefits attainment of the program and projects, and provide regular status update to the stakeholders/steering committee
• Identify the program risks & issues proactively and implement effective mitigations/actions, escalate risks & issues timley to the steering committee for resolution
• Oversee and manage the resources required, including the approved budget and its utilisation 
• Develop and maintain a strong relationships with stakeholders through an effective communication strategy and plan 
• Oversee the execution of the program quality management plan, such as the Master Test Plan and end to end testing, to ensure respective projects and their interdependencies comply with quality policy and standards 
• Foster a culture of collaboration and continuous improvement, encouraging innovation and best practices across the project teams 
• Facilitate after action review upon closure of significant milestone for continuous improvement  
• Carry out proper program closure such as financial, transition of resources, and archival of the information
• Provide mentorship and guidance to project managers and team members, promoting professional growth and development

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