Senior Manager - Project Management (National Programme)

Position Overview

 A Senior Project Manager is required to support the Project Director to drive planning, governance, risk management, and manage execution, cross-team integration, and stakeholder relationships to ensure successful delivery. The role requires managing multiple teams and third-party vendors to deliver high-quality outcomes within scope, schedule and budget.

1. He/She works closely with the solution vendor, the user organisation, technical agencies, and internal teams to ensure alignment across all workstreams.
2. He/She develops and maintains a trusted and strong relationship with key stakeholders and work collaboratively with all parties.
3. The role requires managing multiple teams and third-party vendors to deliver high-quality outcomes within scope, schedule and budget.
4. The position requires strong leadership, strategic thinking, communication and stakeholder management skills, and the ability to manage complex interdependencies across multiple functional, technical and organisational stakeholders. 

Role & Responsibilities

Project Planning & Governance

• Support the Project Director in overall program planning and governance setup.
• Lead project planning across scope, schedule, budget, dependencies, risks and resource needs.
• Establish project governance structures, define decision-making processes, and coordinate across multiple workstreams.
• Review and endorse key project deliverables, procurement activities, solution designs, integrated plans, and cost assessments.
• Ensure the project adopts appropriate methodologies, standards, templates and tools aligned to organisational quality and compliance frameworks.
• Define expectations for reporting, milestone reviews, risk/issue management, including clear escalation pathways.

 Stakeholder & Cross-Team Collaboration

• Work closely with the solution vendor and multi-functional teams on design, build, testing, deployment and cutover activities.
• Partner with user stakeholders to clarify requirements, validate workflows, align expectations and ensure business readiness.
• Coordinate with internal teams (programme management, architects, security, infrastructure, data, testing, deployment, change management, etc.) to ensure end-to-end solution cohesion.
• Build strong relationships with senior stakeholders and facilitate alignment on key decisions, trade-offs and priorities.

Requirements, Design & Solution Alignment

• Lead or oversee requirements clarification, design evaluation, and assessment of solution options.
• Ensure requirements and designs are traceable, feasible and aligned with future-state operating and technical models.
• Identify design gaps, risks, interdependencies and constraints across functional and technical workstreams.
• Provide guidance on feasibility assessments, risk mitigation strategies and change impacts.

Project Implementation & Execution

• Drive project execution, ensuring milestones, deliverables, and quality objectives are met.
• Proactively identify schedule risks, scope variations, and resource constraints; recommend mitigation strategies.
• Manage escalations, coordinate issue resolution across internal and external teams, and make sound trade-offs.
• Ensure clear communication and alignment across project teams, vendors, stakeholders and leadership.

Post-Go-Live Stabilisation & Future Operations

• Support go-live readiness, intensive go-live period support, and transition activities post go-live.
• Coordinate defect resolution, operational readiness and knowledge transfer to support teams.
• Participate in planning for long-term maintenance and support (as future operating model are refined).
• Contribute to governance structures that support ongoing system monitoring, enhancements and sustainment activities.

Requirements

• 8–10+ years of experience managing large-scale, complex IT projects, preferably involving enterprise-wide or mission-critical systems
• Healthcare experience advantageous but not mandatory
• Strong programme and project management skills with proven experience in multi-workstream environments
• Excellent communication, negotiation and stakeholder management skills
• Ability to lead and inspire cross-functional teams, including vendors, technical specialists and business stakeholders
• Strong analytical and problem-solving skills, with confidence in managing ambiguity and making sound decisions
• Experience with project management methodologies and the full systems development lifecycle (SDLC)
• Strong organisational skills with the ability to prioritise and manage multiple concurrent activities
• Bachelor’s degree in an IT-related discipline or equivalent experience; relevant certifications may be considered

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