Senior Systems Engineer - IT Security (Cluster Office)

Position Overview

The Senior Systems Engineer supports security systems and operations administration, monitoring and maintenance. He/She monitors security alerts and events. He/ She collects and documents contextual information based on established practices and supports the preparation and publishing of security advisories. He/She assists with the analysis of security-related information and events, escalation of incidents for validation and remediation. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. He/She is alert and vigilant in performing monitoring activities, and is able to analyze and resolve security-related issues critically. He/She communicates clearly in his/her interactions with others and coordinates effectively with his/her team to perform security operations.

Role & Responsibilities

Monitor security systems

• Perform non-routine security monitoring activities
• Perform prioritization and allocation of security incidents
• Track security monitoring rules and alerts
• Compile regular reports on the performance of security operations

Maintain security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist with implementation of new security programs
• Support vulnerability, penetration testing and assessments
• Support the development of reports on security penetration testing results
• Recommend security products, services and/or procedures
• Support the alignment of security systems with established service agreement standards
• Support the implementation of new enterprise security architecture, technologies and enhancements

Respond to queries

• Support live response to security issues
• Support investigation of security breaches such as forensic threat investigation
• Support the resolution of security related issues
• Support the simulation of user problems to identify security system drawbacks
• Recommend security system modifications to reduce user problems

Facilitate compliance

• Assist with the implementation security policies, procedures and programs
• Educate users on the security standards and practices
• Identify improvement areas to existing security policies and procedures
• Deliver user training

Optimize security system performance

• Support piloting of new tools, technologies, and processes as well as installation of hardware and software
• Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates
• Maintain documentation of all optimization activities
• Suggest improvements to operational processes, procedure manuals, and documentation

Requirements

• Degree in Computer Science, Engineering or equivalent
• At least 2 - 3 years’ experience in firewall, network scanning or asoc experience
• Systematic in approach and familiar with enterprise level trouble shooting. 
• Strong communications skills with stakeholders and ROs.
• Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.

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