System Analyst - CRM/D365 (Channels)

Position Overview

The system analyst plans projects and takes ownership of the successful implementation and achievement of project objectives. Defines project resources, manages project progress, and facilitates interaction and tasks of various parties to reduce the risk of overall failure. Develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. Applies knowledge and skills in project management, project planning, budgets, and methodologies. An effective team player who manages project timelines, stakeholders, deliverables, and resources in a structured manner. Adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

Role & Responsibilities

Develop project plan

• Develop the project plan including detailed activities, resource planning, cost estimation
• Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables
• Review project plan to determine time frame, funding limitations, procedures for accomplishing projects
• Procure project requirements such as workforce, required information, various agreements and material or technology needed

Implement Projects

• Drive project to meet schedules, budget, manpower and technical quality targets
• Drive project discipline to document scope changes, issues and risks that affect implementation
• Work with users, technical staff and management to determine and resolve issues associated with project implementation
• Conduct regular project reviews to recommend schedule changes, cost or resource adjustments

Requirements

• Degree in Computer Science, Engineering or related field
• Minimum of 5 years as a project manager
• Experience in managing Microsoft systems
• Strong problem solving skills, ability to detect patterns
• Strong verbal and written English communication skills
• Certification in relevant IT areas would be an advantage.

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