Systems Analyst (Business Intelligence) - NGEMR

Position Overview

The Next Generation Electronic Medical Record (NGEMR) is one of the three major healthcare programmes that Singapore has embarked on to transform care delivery in Singapore. It is an advanced centralised electronic medical record system that provides a single patient record across institutions of the National Healthcare Group (NHG) and the National University Health System (NUHS) to enhance care management and delivery.

Through NGEMR, the entire patient journey across different care settings is recorded, enabling patient-centric care and seamless care transition. NGEMR also supports clinical decision with its intelligent alerts and data analytical capabilities. The aggregation of data translates to insights for medical education, research and population management to achieve better health outcomes.

Role & Responsibilities

1. Meeting with report requesters (SMEs) to understand their data needs.

2. Identifying and reviewing the appropriate technological solutions for various reporting needs. 

3. Creating reports, using a third-party report writing tool such as Crystal reports, to display Clarity data.

4. Writing SQL for custom SQL metrics.

5. Modifying existing reports, as necessary.

6. Distributing Clarity reports to report consumers using Epic-Crystal integration.

7. Reviewing peer reports for validity.

8. Testing report build in a specified testing environment and volume testing in live environments.

9. Reviewing upgrade documentation related to Clarity features and released Crystal reporting content and determining how to implement the changes.

10. BIDs might also be responsible for building:

- Dashboards

- Batch Extracts to downstream systems

- Epic reporting tools (SlicerDicer, RWB, Cogito SQL etc.)

- Third-party tools (QlikView/Tableau etc.)

Requirements

• A degree in engineering, physics, computer sciences, math, information systems, or statistics.
• Proficiency in SQL with hands-on experience and relational database concepts.
• Strong communication skills
• Critical thinking and an analytical mind.
• Technically proficient in your analytical database platforms.
• Working knowledge of the database operating systems.
• Familiarity with Epic applications and database structure, through training that occurs early in the implementation.
• Ability to gain an in-depth understanding of the data model through data model classes geared toward content areas.
• Ability to understand data structures that could benefit the entire reporting environment.

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