Systems Engineer - Cloud (Central Infra Services)

Position Overview

The Systems Engineer is responsible for leading the design, implementation, and maintenance of complex systems and infrastructure. The role ensures systems meet performance, security, and usage requirements, and provide technical leadership and mentorship to junior engineers. The role also align system administration with strategic IT service direction and business needs.

Role & Responsibilities

Systems Administration and Processes

• Set objectives and priorities for system architecture, daily operations, and troubleshooting
• Ensure system administration aligns with IT strategy and business needs
• Create business case justifications and cost/benefit analyses
• Address business challenges and regulatory requirements

System Development and Optimization

• Collaborate with stakeholders to propose innovative system solutions
• Recommend improvements for performance and cost efficiency
• Manage hardware/software upgrades and conduct system audits
• Identify and recommend new technologies and methodologies

Technical Leadership and Issue Resolution

• Mentor junior engineers and foster professional growth
• Lead resolution of complex technical issues and provide escalation support
• Oversee risk assessments and manage critical system issues

Embedded Systems Development

• Participate in hardware design reviews and ensure security
• Optimize embedded systems for efficiency and scalability
• Ensure seamless integration of software with hardware

Resolve critical/major system-related incidents

• Conduct risk assessments of systems
• Investigate cause of systems issues and resolve issues to ensure uninterrupted operations
• Resolve escalated system-related issues to identify root cause and potential solutions

Security and Compliance

• Ensure systems meet top security standards and comply with regulations
• Conduct security audits and implement corrective actions

Technical Advisory and Issue Resolution

• Provide expert technical advice to senior management
• Lead resolution of complex technical issues
• Promote best practices in system design and maintenance

Requirements

• Degree/Diploma in Computer Science, Engineering or equivalent
• At least 5 years experience in developing, implementing and maintaining IT systems
• Systematic in approach and familiar with enterprise level trouble shooting
• Strong communications skills with stakeholders and ROs
• Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry
• Relevant vendor-specific certifications (e.g. Cisco, Microsoft, Oracle, RedHat, etc)
• ITIL Foundation Certification is a plus

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