Systems Engineer - Vmware (Cluster Office)

Date: 17 Apr 2025

Location: SG

Company: Synapxe

Position Overview

The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of systems performance. He/She implements systems improvements and instructs other IT staff in the resolution of complex issues. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

He/She​​​​​​​ is able to quickly and effectively solve issues as they arise. He/She​​​​​​​ is able to methodically identify the cause of the issue, evaluate it and develop a solution in
collaboration with the team. He communicates effectively and displays high level of service standards.

Role & Responsibilities

Execute Systems Administration Service Levels

  • Monitor systems performance and usage, including response times
  • Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
  • Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
  • Determine the systems’ short- and long-term requirements
  • Manage systems report production

Advise on System Capabilities

  • Advise senior leaders on system concepts and functional capabilities
  • Provide technical advice to the team and clients on installation, setup, configuration of systems
  • Interpret internal or external business issues and recommends solutions/best practices
  • Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

  • Lead the development of new systems as per the system requirements
  • Design security and integrity controls
  • Conduct new systems testing and implementation
  • Define the system maintenance procedures
  • Analyse the use of new systems to identify enhancement needs
  • Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

  • Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
  • Conduct regular system audits and upgrades
  • Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

  • Oversee the assessment of risks to systems 
  • Identify complex system issues to provide advisory to the stakeholders
  • Investigate cause of systems issues
  • Resolve complex issues
  • Provide escalation support for issues presented by the user

Requirements

Qualifications and experience: Senior System Engineer

  • At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems
  • Systematic in approach and familiar with enterprise level trouble shooting. 
  • Strong communications skills with stakeholders and ROs.
  • Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.
  • Degree/Diploma in Computer Science, Engineering or equivalent

Apply Now

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