Technical Project Manager - Infrastructure (SRM)

Position Overview

Overview of the position:

• Responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross-functional projects
• Ensures projects are well planned, on track, and resolves issues across different functions immediately
• Mitigates potential risks early to avoid project failure
• Leads cross-functional teams and collaborates with business users, internal and external teams, and vendors
• Provides regular progress updates to key stakeholders and management, escalating issues for timely resolution
• Participates in annual work planning and manages budget estimation for new demands
• Possesses strong project management and people management skills
• Confident in leading large projects or multiple projects, driving teams in a structured manner to meet business objectives
• Pursues excellence and new knowledge, actively sharing skills with others
• Demonstrates good communication skills, competent negotiation abilities, resiliency, and problem-solving skills
• Engages and influences internal and external stakeholders effectively
• Adaptable to change in an agile and volatile environment while taking ownership and delivering work with integrity

Role & Responsibilities

Project Management Planning

• Plan and acquire manpower resources required for projects and manage their allocation and utilization to meet project objectives
• Drive procurement activities and seek necessary approvals for project scope and funding
• Lead the project team, ensuring alignment with agreed scope, budget, and timeline
• Establish a project management framework in line with Quality Management System processes
• Maintain a comprehensive Project Management Plan detailing scope, objectives, risks, and communication strategies
• Provide regular updates to stakeholders on project progress and financial health

Project Scope Management & Change Control

• Oversee the development of detailed project requirements and deliverables
• Implement change control procedures and manage issues related to scope creep
• Ensure changes are documented and approved before implementation

Project Time Management

• Develop a detailed project schedule and assign skilled resources
• Monitor project activities and deadlines to ensure timely delivery
• Adjust schedules as necessary to meet overall project objectives

Project Quality & Test Management

• Create a Quality Assurance framework and an overall Test Plan
• Ensure deliverables meet requirements and comply with relevant policies
• Implement a testing plan and manage the end-to-end testing process, including User Acceptance Testing

Project Risk Management

• Establish risk and issue management processes
• Identify and evaluate risks during planning, implementing mitigation strategies as needed
• Monitor risks throughout the project lifecycle and report progress to stakeholders

Project Stakeholder Management

• Set up a governance structure and escalation mechanism for the project
• Clearly define roles and responsibilities for all stakeholders
• Implement a communication plan to align stakeholders on project objectives and manage expectations effectively

Requirements

• Degree in Computer Engineering / Electrical and Electronic Engineering or equivalent discipline
• At least 12 years’ experience in a similar role
• Strong technical knowledge and experience in administering and maintaining infrastructure domain areas such as Operating Systems (e.g., VMware, Red Hat, Windows Server), Networking (e.g., SDN, Cisco), Security (e.g., Cisco, Palo Alto, F5), Automation (e.g., Ansible, Chef, Terraform)
• Good knowledge of networks and networking concepts
• Good knowledge of ITIL processes
• Certifications in the above areas would be advantageous
• Ability to analyze and understand complex technical systems built from many separate software and hardware components, specifically web application architectures
• Good knowledge of private, hybrid, and public cloud environments and technologies including VMware vRealize Cloud automation, AWS, Azure, and OpenShift
• Track record of on-time, on-budget, and to specification delivery with the ability to manage end-to-end delivery of solutions
• Experience in managing complex IT infrastructure projects covering at least 3 domains and contract value above S$20m
• Ability to prioritize assignments while working on multiple concurrent projects
• Good security, audit, and compliance knowledge
• Strong passion and desire to learn new technologies
• Possess initiative and able to work independently
• Meticulous and attentive to details
• Team player with excellent communication and interpersonal skills, capable of effectively influencing various internal and external stakeholders
• PMP or PRINCE2 Practitioner Certification is required

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