Uni Internship Jan to May 2025 - National Healthcare Group Mobility Programme

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 
Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.
 
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

This internship touches on various digitalisation initiatives for National Healthcare Group (NHG) cluster of Public Healthcare Institutions (PHIs). Our CIO Office need help from interns who want to make a difference in the healthcare space to rollout programmes to help us maximise the use of these technologies. Great for those who want a little bit of experience on different things to find out what they will like. There's a bit of coding, business analysis, analytics, design, project & program management, research, etc! This is a great opportunity to learn various real world digitalisation tech, soft skills and competencies while contributing directly in NHG healthcare system. Suitable for people who like to explore, self learn, have fun!

Work scope #1: Digitalisation via Power Platform, Robotic Process Automation

(Prototyping, Coding, Testing, Project Management, Business Analysis)

- Solve operational challenges through technology, automation, process optimisation.

- Work with user to understand pain points, understand business process

- Test drive and prototype new technology (Depending on tool, some coding may be involved).

- Design, build, test solutions using Microsoft/Power platform, UiPath, and/or Excel macro

- Co-develop/guide, end-user on development and maintenance of the RPA built.

- Review the RPA process compliance, solution compliance to security policies.

Work scope #2: Business Analysis & Project Delivery

- Be involved in NHG's Top 10 projects of 2025, the cluster wide rollout of SPO (internal portals & document management)

- Analyze trends and patterns in usage data collected by M365 analytics platform. Manage the analytics platform. Collect and analyze user feedback, pain points using modern data collection strategies. Develop concrete action plans to improve user adoption.

- Develop business case and work with project team to refine solution

- Plan and execute programmes to upskill users and bridge technology/knowledge gaps and blockers to tools usage (training, roadshows, clinics)

- Actively support project phases and go-live of SPO project including execution of tasks related to project delivery.

Work scope #3 (optional): Leadership

- Coach and mentor junior interns within the team

- Effective interpersonal communication skills and how to influence

The work location of this role would be based at 2 Yishun Central 2, Singapore 768024.

About you:

• Be pursuing a Bachelor Degree in Computer Science, Electrical and Electronic Engineering, Information Engineering and Media, Information Systems, Industrial Systems Engineering, Computer Engineering or related field
• Graduating in May/Dec 2025 or May 2026
• Ability to understand and work with data and work with data tools to extract insights from data
• Possess business analytical and problem-solving skills
• Proactive, results oriented, willing to experiment and learn technologies used in healthcare domain in order to deliver real tangible outcomes
• Experience in coding, scripting, using tools to achieve an outcome is a plus
• Exercise computational thinking to digest and resolve large complex issues
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech

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