Uni Internship Jan to May 2026 - National Billing Transformation

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 
Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.
 
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

The National Billing System (NBS) is a key initiative in Singapore's public healthcare sector aimed at transforming care delivery. It will establish a unified charging and billing system across over 60 public healthcare institutions, ensuring a consistent experience for both patients and healthcare professionals. Patients will benefit from a clear and transparent view of costs and subsidies, while healthcare clusters will experience streamlined billing processes and electronic inter-cluster billing, enhancing efficiency.

Additionally, NBS will facilitate the swift implementation of new or revised government policies across healthcare institutions in Singapore. 

The selected intern will assist in the following areas:

• Support the rollout of the new national billing system to various public healthcare institutions
• Participate in functional and user requirements gathering analysis and translate into technical specifications for business requirements with hospital teams
• Conduct System Integration Testing (SIT) across staging environments to validate core functionalities, identify bugs, and design additional edge-case scenarios not covered in test scripts
• Participate in User Acceptance Testing (UAT) and technical documentation work, including reviewing and editing user manuals, test reports, and system process flowcharts
• Collaborate on deployment planning by conducting site visits to assess visitor flow and determine the optimal hardware placement and network integration points
• Gain exposure to the Brim solution technology used in the healthcare industry and provide go-live support
• Prepare for pre-deployment activities, including Full Dress Rehearsal and Cutover
• Collaborate with the Project Team to understand system issues and provide statistics for management reporting during the project go-live
• Work closely with vendors to track and resolve production tickets, ensuring solutions are provided before testing by end users
• Gain insights into project management within healthcare projects and collaborate across departments to deliver the project
• Engage in stakeholder communication throughout the deployment stage

This role offers unparalleled exposure to the nationwide system changes within the Singapore healthcare landscape.

Skills developed throughout internship: 

• Strategic approach that the operation team will use to ensure the system is 99.5% serviceable
• Learn about governance and process used in IT operations
• Acquire in-depth knowledge on landscape of Singapore’s Healthcare Technology
• Hone soft skills and hard skills and acquire basic knowledge to Brim solution

About you:

• Be pursuing a Bachelor Degree in Computer Science, Computer Engineering, Electrical and Electronic Engineering, Information Systems or related field
• Graduating in May/Dec 2026 or May 2027
• Strong analytical skillset
• Good team player with strong analytical and communication skills
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech

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