Uni Internship May to Dec 2026 - AI-Driven Automation and Dashboard Development

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.

Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.

Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

Project: AI-Driven Automation and Dashboard Development for Enhanced IT Operations and Security Management

This exciting internship focuses on leveraging AI and automation technologies to streamline and critical functions such as managing routine operational tasks, security processes, and vulnerability management efficiently.

The selected intern will work on developing intelligent knowledge bases, AI-powered chatbots, and interactive dashboards to support seamless IT operations and security management. By automating workflows such as whitelist requests and vulnerability reporting, and digitizing security incident playbooks, the intern will contribute to building a more cohesive, responsive, and secure operational environment in a Public Healthcare Institution (PHI).

The selected intern will participate in, but is not limited to, the following:

Knowledge Base and AI Chatbot Development:

• Build and maintain a comprehensive knowledge base for KTLO processes and chatbots to handle common IT queries using AI tools for a cohesive operational support.

Dashboard Creation:

• Develop interactive dashboards to display project information, stakeholder details, maintenance contracts, software inventories, and vulnerability data (e.g., CVE tracking).

Process Automation:

• Automate workflows such as Healthcare Virtual Browser (HVB) whitelist requests and vulnerability assessment reporting to enhance efficiency and accuracy.
  Research and Analysis:
• Understand existing KTLO (Keep The Lights On) processes and workflows across various systems.
• Analyze common user requests and security incident management procedures.

Security Incident Playbook Enhancement:

• Digitize and integrate security incident playbooks into a streamlined digital workflow for better incident management.

Proof of Concept (POC) Development:

• Explore and implement POCs using platforms like MS Power Platform and GenAI to demonstrate potential improvements.

About you:

• Be pursuing a Bachelor Degree in Business Analytics, Computer Engineering, Computer Science, Data Science or related discipline
• Graduating in Dec 2026 or May 2027
• Basic understanding of AI and machine learning concepts.
• Experience with chatbot development or conversational AI platforms.
• Familiarity with dashboard and data visualization tools (e.g., Power BI, Tableau).
• Knowledge of workflow automation tools such as MS Power Platform or similar.
• Strong problem-solving skills and willingness to learn new technologies.
• An active team player who forms relationships and communicates with others effectively to support the delivery of optimal solutions.
• Innovative, proactive and a strong team player
• Exhibit leadership qualities with good verbal and written communications skills
• Passionate and keen to make a difference to re-imagine the future of HealthTech