Uni Internship May to Dec 2026 - IT Delivery and Business Process Reengineering

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 
Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.
 
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.

This role supports ongoing enhancement of Synapxe Central IT inventory repository. The selected intern will be involved in redesigning the data management processes and establishing the necessary data models. Additionally, he/she will define and implement enterprise-wide processes required to ensure the inventory's ongoing accuracy and completeness. This role will also involve collaborating with various functional teams to integrate disparate inventory sources and will secure buy-in for new data maintenance protocols. Their ultimate goal will be a single, trusted source of truth for all IT assets.

The selected intern will develop and standardize enterprise-wide processes for managing technology obsolescence. He/she will help to establish clear policies and procedures that teams will use to identify, track, and mitigate risks associated with outdated hardware and software. This function will necessitate the creation of forward-looking reporting mechanisms and will require regular communication with business unit leaders to plan necessary upgrades and replacements. The result will be a more secure, stable, and cost-effective technology landscape.

The intern will play a pivotal role in transforming how Synapxe manages our systems by streamlining, driving efficiency and providing the data necessary for strategic decision-making.

The selected intern will participate in, but is not limited to, the following:

• Define business requirements and user stories, ensuring project deliverables are met and accurately documented to maximize value and future scalability.
• Conduct impact and risk analysis for new functionality, enhancements, and change requests to proactively influence development priorities and resource allocation.
• Design and execute User Acceptance Testing (UAT) and System Integration Testing (SIT), using business workflows and user scenarios to validate readiness and assure quality before deployment.
• Develop and deliver targeted change management and training programs to ensure successful adoption and utilization of new capabilities, driving maximum operational efficiency for end-users.
• Codevelop dashboards, process automation and KPI reporting, and assist in building robust data governance models.
• Translate complex technical/process issues into clear, concise updates for non-technical stakeholders and leadership.
• Take ownership of issue resolution, managing and tracking critical items to ensure minimal disruption and accelerated feature delivery.

About you:

• Be pursuing a Bachelor Degree in Business Artificial Intelligence Systems, Business Analytics, Computer Science, Computer Engineering, Information Systems or related field
• Graduating in Dec 2026 or May 2027
• Proficiency with Power BI or similar tools (e.g., Tableau)
• Demonstrated ability to use advanced Excel functions (e.g., pivot tables, XLOOKUP, conditional formatting) and exposure to Power Automate or other automation logic
• Basic understanding of the project lifecycle, including gathering requirements and experience with structured testing (UAT/SIT)
• Exceptional ability to translate complex technical/process issues into clear, concise updates for non-technical stakeholders and leadership
• Good team player with strong analytical and communication skills
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech