Uni Internship May to Oct 2025 - Digital Transformation and Adoption in Healthcare

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Date: 7 Jan 2025

Location: SG

Company: Synapxe

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
 

Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about Internship@Synapxe.

 

This internship project is designed to support SingHealth's Hyperautomation Center of Excellence efforts. The primary focus is on increasing the adoption of new technologies and improving digital skills among healthcare professionals.

 

Key aspects of the project include:

  • Technology Adoption: The intern will help promote the use of tools like Robotic Process Automation (RPA), Open Government Products (OGP), and Microsoft 365 (M365) within SingHealth.
  • Digital Innovation: There will be opportunities to support the development of simple digital solutions and automation processes.
  • Training and Upskilling: The intern will assist in creating training materials and programs to help staff learn new digital skills.
  • Outreach and Events: The project involves organizing and running events as well as identifying new ways to showcase these technologies and their benefits to healthcare staff.

 

Digital Innovation Support and App/Workflow Development:

  • Assist in RPA bot development and simple automation processes
  • Support the conceptualisation of 2-3 prototype tools or applications using Power apps and/or Power Automate.
  • Help citizen developers with 2-3 small-scale Proofs of Concept (POCs) using Power apps and/or Power Automate.
  • Work with no-code/low-code automation tools, applying basic programming concepts to create and optimise automation workflows.

 

Digital Innovation Support:

  • Assist in RPA bot development and simple automation processes
  • Support the conceptualisation of 2-3 prototype tools or applications
  • Help citizen developers with 2-3 small-scale Proofs of Concept (POCs)

 

Adoption Tracking and Reporting:

  • Track adoption metrics for RPA, OGP, and M365
  • Create monthly reports on adoption trends and upskilling progress
  • Design and distribute feedback forms

 

Collaboration with COEs:

  • Attend regular meetings with RPA, OGP, and M365 COEs
  • Help coordinate between COEs and facilitate knowledge transfer

 

Documentation:

  • Compile a summary report of outreach and upskilling activities
  • Deliver a final internship report and presentation

 

Outreach and Event Management:

  • Plan and coordinate 2-4 outreach events (webinars, workshops) for RPA, OGP, and M365
  • Assist with event logistics and setup (virtual and physical)
  • Support event execution and participant engagement

 

Training and Upskilling:

  • Help design structured upskilling programs for digital technologies
  • Develop learning modules and hands-on exercises
  • Organise and facilitate 3-4 virtual or hybrid workshops

 

Community Building:

  • Help establish and maintain an online community for knowledge sharing
  • Assist in organising monthly virtual meetups or webinars

 

Content Creation:

  • Develop 1 case study on successful technology implementation
  • Create event materials, presentations, and handouts
  • Produce 3-5 tutorial videos on digital workflows
  • Design infographics and step-by-step guides

 

About you:

  • Be pursuing a Bachelor's Degree in Business Analytics, Computer Science, Information Systems or related discipline
  • Graduating in Dec 2025 or May/Dec 2026
  • Proficiency in Microsoft Office suite, Sharepoint Online, Teams
  • Knowledge of or willingness to learn low-code/no-code platforms (e.g., Power Apps, Power Automate)
  • Understanding of Robotic Process Automation (RPA) concepts
  • Experience in creating digital content (e.g., infographics, videos, tutorials
  • Ability to explain technical concepts to non-technical audiences
  • Familiarity with healthcare IT systems or previous internship/project experience in a healthcare setting is a plus
  • Self-motivated learner with the ability to quickly grasp new technologies and concepts
  • Strong organizational skills and attention to detail
  • Creative problem-solver with a user-centric approach
  • Adaptable and comfortable working in a dynamic, fast-paced environment
  • Ability to multitask and work effectively as part of a multidisciplinary team
  • Passionate and keen to make a difference to re-imagine the future of HealthTech

 

This internship will be at Connection One, Tower 3 Level 6.

 

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