Assistant Lead Analyst - Business Analyst (NGEMR-NN)

Position Overview

We are hiring an assistant lead analyst who will provide support for the development of technology solutions that meet business needs.

The Potential candidate 

• partners with stakeholders to identify, clarify, and document business requirements
• assists with the assessment of the viability and effectiveness of solution options that can meet the business needs
• facilitates communication between business and technology teams
• shall be able to lead a small team to deliver and deploy the change request to the production.

Role & Responsibilities

• Lead the build, setup, and continual enhancement of the Epic platform to support operational and clinical needs in the rollout of Epic implementation in Singapore hospitals and healthcare institutions
• Translate business and organizational requirements into functional Epic module configurations and workflows
• Support full lifecycle activities for Epic initiatives, including new implementations, system upgrades, and enhancement rollouts
• Conduct comprehensive system testing, identify defects, troubleshoot issues, and fine-tune performance to ensure reliability and efficiency
• Oversee change management activities by evaluating change requests and coordinating cross-functional stakeholders to implement updates smoothly
• Monitor system performance indicators and user adoption metrics to proactively identify optimization opportunities
• Maintain detailed documentation covering configurations, workflows, updates, and system modifications
• Serve as the primary point of contact between technical team, business users, and external partners for system related matters
• Keep abreast of Epic release, healthcare IT developments, and industry best practices to ensure system relevance and continuous improvement.

Requirements

• At Least 3 years of working experience as business analyst or consultant, preferable in healthcare industry
• Holds a current and valid Epic certification. Preferred: Cadence, Prelude, Referral and Authorization
• Experience participating in Epic implementation or optimization projects is advantageous but not essential
• Demonstrates strong written and verbal communication skills, with the ability to collaborate effectively across multidisciplinary teams, including business stakeholders, vendors, and internal project members

Apply Now

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