Business Analyst - Integration Projects (NGEMR)

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Date: 28 Aug 2026

Location: SG

Company: Synapxe

Position Overview

This candidate is responsible for supporting and enhancing enterprise applications through requirements analysis, solution evaluation, implementation, testing, and ongoing maintenance. The role works closely with business users and vendors to deliver technology solutions, manage vendor procurement and project activities, provide user training, and lead teams in medium to large-scale projects. The candidate also provides 24/7 application standby support to ensure system reliability and business continuity.

Role & Responsibilities

  • Provide on-going application support.
  • Manage the vendor selection process (calling, evaluation and awarding of tenders).
  • Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems, including involvement in the system integration testing phase.
  • Evaluate potential solutions and make recommendations to resolve business problems.
  • Perform project implementation and application testing according to project and quality assurance procedures and methodologies.
  • Conduct end user training for system implementations or enhancements.
  • Liaise closely with business users and build good rapport.
  • Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
  • Manage a team by monitoring the work progress to meet project requirements for medium to large projects.
  • Provide 24/7 primary application maintenance standby support.
  • Provide guidance and coaching to junior team members.

Requirements

  • Bachelor’s Degree in relevant technical field, (Information Technology, Computer Science, Software, Engineering, or related technical discipline),
  • Work in rapidly changing environment with time constraints
  • Must have a strong understanding of workflow/process within the hospital and clinic setting
  • Must have a strong understanding of interface configuration, testing processes and procedures
  • Excellent documentation and handoff skills
  • Excellent communication and interpersonal skills to work with the legacy teams and end users
  • Energetic, Pro-active with a sense of urgency to do things and a strong desire to learn
  • Independent and self-motivated
  • Ability to self-manage

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