Lead Analyst - Business Systems Analysis (Health Finance)

Date: 10 Sept 2026

Location: SG

Company: Synapxe

Position Overview

The Lead Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He acts as a liaison between system users and technical staff to address questions and issues.

He possesses an analytical mind, and is able to see interconnections with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

This is a 2 year direct contract role.

Role & Responsibilities

The candidate will be involved in the eFC/eForms Project.

Identify business needs:

  • Document needs and objectives, current operational procedures, issues
  • Develop detailed user requirement documents
  • Prioritise requests from multiple sources
  • Propose prioritisation of user requests

Analyse systems:

  • Analyse systems/data products and processes to identify enhancement opportunities
  • Guide documentation of specifications and interfaces between systems/data products
  • identify system/data products deficiencies and performance gaps

Develop solutions:

  • Identify options for resolution of system gaps
  • Align system design with the needs of the users
  • Prepare solution design specifications
  • Support the preparation of solution proposals
  • Advocate technical compatibility and user satisfaction
  • Conduct change impact analysis
  • Document system enhancements and detailed specifications

Manage project implementation:

  • Develop test plans and test cases
  • Prepare test data to satisfy user acceptance test scenarios
  • Document post-test evidence of expected results or defects
  • Implement a new system/data products
  • Support Planning of project timelines and resources needed
  • Apply project management tools and processes to ensure project is cost-effective
  • Prepare project status reports for stakeholders
  • Follow best practices and frameworks for project implementation
  • Vendor Management is an added advantage

Requirements

  • Minimum 8 years of experience in developing, implementing and maintaining IT systems.
  • Successful record of accomplishment in project management, user and vendor management and as a project lead for small to mid-scale projects.
  • Strong communications skills – written and oral.
  • Strong leadership and analytical skills and ability to work independently.
  • Experience in healthcare industry is an added advantage.

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