Project Manager - Cloud & Middleware (PopHealth Record)

Position Overview

This role is responsible for the end-to-end management of cloud infrastructure and middleware platforms hosted on the Government Commercial Cloud (GCC). The role encompasses both project delivery and operational management responsibilities, including leading cloud transformation initiatives, infrastructure modernisation, platform modernization, technology refresh, middleware lifecycle management, service enhancement, and operational support.
The incumbent will work closely with business stakeholders, architects, application teams, security teams, operations teams, and vendors to deliver strategic initiatives while ensuring the continued availability, security, resilience, and supportability of cloud and middleware services supporting critical healthcare systems

Role & Responsibilities

• Lead cloud infrastructure and middleware modernization, migration, upgrade, and transformation initiatives hosted on GCC AWS
• Provide technical leadership and governance across cloud and middleware platforms, ensuring alignment with architecture, security, and operational standards.
• Manage end-to-end project delivery, including planning, execution, testing, implementation, transition, and closure.
• Lead middleware platform lifecycle management, including upgrades, patching, migration, performance tuning, security hardening, and technology refresh.
• Oversee operations of cloud infrastructure and middleware services, ensuring availability, reliability, performance, capacity, and security.
• Support application onboarding, deployment, integration, and production readiness across cloud and middleware environments.
• Drive automation and platform engineering initiatives through Infrastructure as Code (IaC), scripting, CI/CD, and DevOps practices.
• Lead incident, problem, change, and release management activities, including root cause analysis and continual service improvement.
• Establish and maintain monitoring, observability, logging, and performance management capabilities.
• Lead disaster recovery, resilience testing, and business continuity activities.
• Manage stakeholders, vendors, contracts, risks, budgets, and service performance to ensure successful delivery outcomes.
• Develop operational documentation, runbooks, standards, and recovery plans, while mentoring engineers and promoting engineering excellence.

Requirements

• Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
• At least 10 years of experience in cloud infrastructure, middleware platforms, or enterprise IT environments, including project delivery and operational management.
• Proven experience leading cloud transformation, platform modernization, technology refresh, or large-scale migration initiatives.
• Strong knowledge of AWS cloud services, cloud architecture, networking, security, storage, backup, and disaster recovery solutions.
• Strong hands-on experience administering and supporting enterprise middleware platforms, including web servers, application servers, API gateways, integration platforms, and related technologies, with expertise in platform deployment, upgrades, migration, performance tuning, troubleshooting, and lifecycle management.
• Experience with automation, Infrastructure as Code (IaC), CI/CD, scripting, and DevOps practices. 
• Experience managing enterprise-scale, mission-critical platforms with high availability and resilience requirements.
• Strong understanding of platform lifecycle management, capacity planning, service governance, and operational support processes.
• Strong stakeholder engagement, vendor management, communication, and leadership skills.
• Professional certifications such as AWS, PMP, CITPM, ITIL, or equivalent certifications will be advantageous. 

Key Competencies

• Cloud Platform Management
• Middleware Platform Administration
• AWS & Government Commercial Cloud (GCC)
• Infrastructure & Platform Modernisation
• Cloud Migration & Technology Refresh
• Infrastructure & Middleware Lifecycle Management
• Service Operations Management
• Capacity & Performance Management
• Incident, Problem & Change Management
• Disaster Recovery & Business Continuity
• Compliance Governance
• Vendor & Stakeholder Management
• Project & Programme Management

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