Senior Systems Engineer - Vulnerability Management & Automation (Cyber Operations & Technology)

Position Overview

We are looking for a skilled and analytical programmer with strong business acumen, critical thinking, and problem-solving abilities. The ideal candidate should be able to understand business requirements, translate them into effective technical solutions, and support the implementation of business operations and processes. The candidate should possess strong communication skills and be able to work closely with stakeholders to deliver practical and value-driven outcomes.
As a Vulnerability Management Engineer, the role provides ownership over the vulnerability management function, leading vulnerability assessments, reviewing and validating scan results, and driving remediation priorities across Synapxe’s IT environment. The position plays a critical role in shaping and strengthening the organisation’s security posture by ensuring vulnerabilities are accurately identified, risk assessed, prioritised, and addressed in line with governance and SLA expectations. 
The engineer will act as a technical authority and point of escalation, leading the resolution of complex security issues across diverse systems and networks, ensuring the integrity of the IT asset inventory, and aligning remediation strategies with operational realities and business needs. Success in this role requires strong technical depth, sound judgement, data driven decision making, and the ability to communicate confidently with senior stakeholders, translating technical risk into clear, actionable insights for both engineering teams and management.

This is a 2 year direct contract role.

Role & Responsibilities

• Analyse business requirement and translate them into clear and effective technical solutions.
• Design, develop, test, deploy, and maintain automation scripts and tools to improve operational efficiency, accuracy, and productivity.
• Understand and analyse the relationship between business operations, data, and system functionalities to support effective decision-making and process improvements.
• Ensure data accuracy, system integrity, security, and optimal performance through effective design, monitoring, and of automation solutions.
• Process, analyze, and manipulate large volumes of vulnerability and asset data to support effective decision-making.
• Generate and present comprehensive vulnerability status reports with insightful analytics, incorporating asset health and network status indicators.
• Ensuring projects and BAU activities meet timelines, scope, and quality expectations.
• Managing expectations across technical teams, vendors, and business owners
• Taking responsibility for outcomes, not just tasks
• Good knowledge in Infrastructure system (Hypervisor, Servers, Firewall, Network, etc.) and Operating System (WINDOWS, UNIX, IOS, etc.).
• Good technical knowledge is Cloud and AI.
• Perform technical troubleshooting and root cause analysis on IT systems and network components to support vulnerability remediation and operational stability.
• Manage timely resolution for vulnerability-related inquiries from stakeholders, including issues related to system configurations, network connectivity, and hardware/software assets.
• Collaborate with cross-functional teams to manage vulnerability reporting, tracking, remediation efforts, and IT asset lifecycle management.
• Conduct regular assessments to ensure operations align with organizational policies, ITIL framework, and industry standards for asset management and network security.
• Create, maintain, and update vulnerability management and IT asset management SOP documentation.
• Stay current with industry trends, emerging threats, and best practices to continuously enhance the vulnerability management program and IT infrastructure resilience. 

Requirements

• Diploma or Bachelor’s degree in information technology, cybersecurity, computer science, or a related field.
• At least two years of vulnerability management experience
• Demonstrated strong proficiency in Python, with hands-on experience in performing data processing, analysis, transformation of large datasets, and automation of IT operational tasks.
• Strong capability in Python scripting to automate tasks, manage system configurations, and design efficient process workflows related to asset inventory and vulnerability management.
• Proficiency in vulnerability management tools and platforms, database management and querying, Power BI, and Microsoft Office Suite (Excel, PowerPoint, Visio, Word).
• IT infrastructure support, systems administration, or a related technical role is highly desirable.
• Strong analytical skills and attention to detail, with the ability to troubleshoot complex IT systems and network issues.
• Solid understanding of IT infrastructure components, including operating systems, network protocols, hardware assets, and endpoint management.
• Familiarity with ITIL framework, asset management best practices, and network troubleshooting methodologies is a plus.
• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

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